Writing job descriptions is something HR professionals have overseen for decades. Some hiring managers like nothing more than getting stuck into researching the particular role and create job descriptions that captivate job seekers with absolute ease. However, other recruiters struggle with this creative part of the recruitment process, so it’s no surprise that their interest has been peaked by a valuable tool like OpenAI’s ChatGPT.
If you are a hiring manager or recruiter who struggles or excels at writing job descriptions, we discuss how AI tools might transform the way you create job descriptions and attract the best candidates.
In this article, we explore:
- What is OpenAI’s ChatGPT?
- How can hiring managers use ChatGPT?
- How to use ChatGPT to write job descriptions
- ChatGPT limitations and concerns
What Is OpenAI’s ChatGPT?
ChatGPT is a generative pre-trained transformer and artificial intelligence that creates human-like text in a conversational manner, using natural language processing, machine learning, internet data, and a large language model. Human feedback and ongoing training continue to help improve the AI that can hold a dialogue in a conversational way, answer questions, reject inappropriate requests, admit its mistakes, write text, and complete follow-up tasks.
The technology has attracted more than a million users, with a free feedback and development model and a subscription ChatGPT Plus, for recruiters and businesses that require prompt and efficient responses during peak times and access to new features and improvements.
How Can Hiring Managers Use ChatGPT?
Recruiters can use ChatGPT to improve efficiency across the recruitment process. With a little experimentation and know-how, you could use this artificial intelligence to:
- Write job descriptions
- Write job adverts for job boards
- Research the job market
- Discover the duties, responsibilities, and tasks of a given role
- Identify the skills and qualifications for a particular position
- Create an email response template for successful and unsuccessful candidates
- Prepare screening and interview questions
- Spice up your job descriptions with interesting and engaging language
- See how closely cover letters or a resume align with a job description
Using ChatGPT for any of these jobs could help recruiters save a significant amount of time and hassle.
How To Use ChatGPT To Write Job Descriptions
You can get ChatGPT to write job descriptions with a simple query, such as ‘write a job description for an XYZ position.’ ChatGPT will produce a written response using professional language and a rather standard set of job responsibilities, duties, tasks, skills, and qualifications. However, detail is lacking in critical areas that are vital for recruiters looking to secure top talent.
In particular, if you use ChatGPT to write job descriptions from such a simple query, they will not initially include any data on your company culture, team, vision, values, salary range, working hours, or industry (if the job title is generic, ie sales professional/marketing executive). When we gave ChatGPT bullet points on company culture, job focus, and the company mission, the AI performed much better.
Recruiters will also need to consider other issues when using ChatGPT to attract job seekers. The language and personality of companies need infusing to catch the eye of those making a job search. You could tackle these language intricacies by asking the artificial intelligence to write fun job descriptions or a job description for a modern forward-thinking company.
Recruiters also have the ability to ask ChatGPT to write a new version of an existing job description or rewrite job descriptions used by similar companies.
As you may have gathered, the process of writing job descriptions with ChatGPT requires human oversight, knowledge of the candidates desired, benefits and salary information, and further input on anything that makes your industry, company, product, service, or technology unique.
ChatGPT Limitations And Concerns
ChatGPT’s success relies heavily on the level of detail provided in the request. However, ChatGPT has limitations such as giving plausible but incorrect answers, including bias or discrimination, generating generic responses and phrases, requiring rephrasing of questions, and making guesses with ambiguous requests.
Thus, it is recommended that companies use ChatGPT with human oversight and not solely as a replacement for their HR team. Instead, it can be used as a helpful tool to improve job descriptions and reduce time spent on repetitive writing tasks, allowing for more focus on other important tasks.
Further concerns for hiring managers and recruiters should be how job seekers and candidates may use the technology. There are many reported cases of candidates using this valuable tool to write cover letters with human-like text. The generative pre-trained transformer can also write a resume or produce written responses to your application or screening questions.
You might think you are talking to the top talent and best candidates in the world, only to find out in face-to-face interviews, or worse, once you have employed candidates, that they are not what they projected.
Job Description FAQs
Here will answer your questions on the process of writing job descriptions with the assistance of AI and ChatGPT.
A well-written job description should engage the best candidates and allow them to self-assess their suitability. Recruiters can achieve this goal if they create job descriptions with unbiased language, salary information, benefits, company mission and values, and specific job duties, responsibilities, skills, and qualifications.
ChatGPT can enhance your recruitment process by producing human-like text for your job descriptions. Writing job descriptions with ChatGPT and its large language model still requires the input and oversight of real HR professionals, to ensure the AI puts the necessary focus on business culture, the organization’s unique language and tone-of-voice, position-specific job responsibilities, and company policies and practices.
Writing job descriptions with the ChatGPT tool can result in unimaginative ideas and un-bespoke job descriptions, that include mistakes or discriminatory language or words. ChatGPT has limited creativity and human empathy and compassion.